Privacy Policy

UNIVERSAL BOOKS is concerned about the privacy of its users (hereinafter referred to as “You” “Your” “Yourself”) accessing its website located at (“Website”) and has provided this Privacy Policy (“Policy”) to familiarise You with the manner in which UNIVERSAL BOOKS collects, uses and discloses Your information collected through the Website.


Information and Usage

This Privacy Policy explains how UNIVERSAL BOOKS collects personal and non-personal information, classified as mandatory or voluntary and uses, discloses and protects such information through the Website. ‘Personal Information’ is data that can be used to uniquely identify or contact a single person (“Personal Information”). Personal Information for the purposes of this Policy shall include, but not limited to, information regarding Your name, address, telephone number, e-mail address, etc.

You may need to provide UNIVERSAL BOOKS Your Personal Information during the course of using some services of the UNIVERSAL BOOKS, for instance, provide financial information while making an online purchase, communicate with UNIVERSAL BOOKS’s customer service by phone, email or otherwise, provide reviews for the content available on the Website.

When You use the Website, UNIVERSAL BOOKS ‘s servers (which may be hosted by a third party service provider) may collect information indirectly and automatically about Your activities on the Website; for instance by way of cookies. A cookie is a small amount of data that is sent to a user’s browser from a web server and is eventually stored on a user’s computer hard drive. This anonymous information is maintained distinctly and is not linked to the Personal Information You submit to UNIVERSAL BOOKS.

UNIVERSAL BOOKS DOES NOT trade or sell Your Personal Information in any manner, except as specified herein, or if express consent is sought from You.

Personal Information provided by You is used only:

  • to facilitate Your use of the Website;
  • to respond to Your inquiries or fulfill Your requests for information about the various services;
  • to provide You with information about UNIVERSAL BOOKS’s products / services and to send You information, materials, and offers from UNIVERSAL BOOKS;
  • to send You important information regarding the Website, changes to UNIVERSAL BOOKS’s terms, conditions, and policies and / or other administrative information;
  • (h) if You purchase any content or avail of any service from the Website, to complete and fulfill Your purchase, for example, to have Your payments processed, communicate with You regarding Your purchase and provide You with related customer service;
  • (k) to improve the services, content and advertising on the Website;
  • (m) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.

You acknowledge that apart from Your Personal Information, if You upload any content on the Website, such content may contain information including Personal Information and the same may be available to the other users of the Website. UNIVERSAL BOOKS will not be liable for the disclosure and dissemination of such Personal Information to any third parties.

UNIVERSAL BOOKS may disclose aggregated information about the use of the Website, but it will never contain Personal Information. UNIVERSAL BOOKS does not disclose Personal Information to third parties in the normal course of operations. However, in situations when UNIVERSAL BOOKS is legally obligated to disclose information to the government or other third parties, UNIVERSAL BOOKS will do so.

UNIVERSAL BOOKS implements standard measures to protect against unauthorized access to and unlawful interception of Personal Information. However, no internet site can fully eliminate security risks

Shared Personal Information :

You are required to submit Your information at the time of making an online purchase on the Website. UNIVERSAL BOOKS uses an online payment gateway that is operated by a third party and the information that You share with UNIVERSAL BOOKS is transferred and shared with such third party payment gateway operator. The said operator may also have access to Your online purchase history/details that You make from the Website.

Extremely sensitive information like Your credit-card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that internet technology is not 100% safe and You should exercise discretion on using the same.


UNIVERSAL BOOKS is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. The Website also linked to many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control.

Notwithstanding anything contained in this Policy or elsewhere, UNIVERSAL BOOKS shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

General Provisions

UNIVERSAL BOOKS may make changes to this Policy, from time to time. You should check the Website frequently to see recent changes. The revised Policy shall be made available on the Website. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

Last updated on December 01, 2016.